Information Systems

JOB OFFER Back-office Technician M/F Puteaux, Paris

Junior

Your Mission

As part of the Operation team, your mission will focus on mobile offers configuration for our Customers ‘cell phone plans.

You will :

  • Configure the Rate Cards in our Rating engine.
  • Perform acceptance tests on the Rating and offer configurations.
  • Troubleshoot incidents and technical issues in conjunction with customers and corporate technical teams.
  • Study the Customer requests with our Sales department.
  • Define and specify internal tools evolutions.

 

Your Profile

You have a higher education diploma or degree in technology and have already worked successfully in an IT or telecom department as a technician (billing, provisioning or support).

You have the following technical skills:

  • Data management and analysis using Microsoft Excel.
  • Linux environment.
  • SQL query basics.
  • Internet and cell phone basic architecture.
  • Troubleshooting/investigation methodology.

In contact with multiple internal teams (Support, marketing, pre-sales) or Customers worldwide, you have effective communication skills in English.

Rigorous and reliable, you get on well with others, enjoy working as part of a team, and can communicate with experts in other domains.

If you want to join a young and dynamic team that pursues ambitious projects: join us!

 

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