Frequently Asked Questions Everything you need to know about our service Is a SIM card the right solution for my IoT project? How do I get started using cellular IoT Connectivity? I’m already a customer, can you help? In countries where multiple networks are available, which network does the SIM select? Are there setup fees, fixed fees or commitments? Do you provide voice services? Can I send/receive SMS with IoT Connect SIMs? Can I force a specific carrier in the case of multiple available carriers? Are new countries automatically added to my SIMs? What do I pay if my SIM is not being used? How am I invoiced for my SIMs? How can I control my SIM’s data usage? Can I benefit from advanced IoT options? Managing your SIMs What SIM form factors can I order? Should I select pay-per-use or a pooled (shared between SIMs) bundle? Can I set up a data plan for my SIMs?