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Human connection matters. It’s part of everyday life. But distance can get in the way, and that’s where communication hits its limits. Whether it’s a classroom, a factory floor, or a live event, Awabot breaks down the distance barrier leveraging Transatel’s IoT connectivity solution.
Core operational challenge
Awabot puts telepresence robots to work for people across all kinds of settings. Deployed throughout France, and further across the Europe, these robots let people “step into” a classroom, a trade show, a conference, a factory, or pretty much any other environment.
However, these robots need to move around freely so users can navigate the space on their own. But that mobility comes with a catch; keeping the connection alive. Move into a dead zone, or hit a patch of heavy network traffic, and the robot can start to struggle.
That’s why Awabot runs on two networks to keep its robots connected no matter what: Wi-Fi and cellular. When Wi-Fi can’t keep up, cellular IoT connectivity steps in and takes over. But IoT connectivity here isn’t just a fallback for when the network drops out. IoT plays a genuinely central role in how telepresence works.
Cellular IoT connectivity at the heart of Awabot’s operations
Connectivity often gets written off as just a way to check whether a device is switched on and working. At Awabot, it’s doing a lot more than that. IoT is core to keeping telepresence robot operations running smoothly, day in, day out.
Awabot runs a portal that tracks its robots and everything they’re up to. That’s only possible because connectivity feeds back all the robot’s data in real time, from usage history to how much data it’s getting through. Technicians can then check a device’s health and data consumption remotely, without ever needing to be on site.
And that’s really just the surface. All that data flowing back opens up a whole set of other uses that matter to anyone running a telepresence fleet. Take integrators, for instance. Connectivity lets them track how robots are behaving, compare performance across the fleet, and spot problems early, so they can keep improving the service.
On top of that, all that data reporting means telepresence providers can pull together reports on the things that really matter: network stability, data usage, latency. So IoT isn’t just a technical add-on here. It’s a genuine asset for keeping tabs on a fleet and how well it’s performing.
Global IoT SIM card : The key to performance and efficiency
Wi-Fi is available across many of the environments Awabot operates in. The trouble is, it’s not always up to scratch when the network’s under strain, which is where cellular connectivity proves its worth as the best backup. Though “backup” undersells it a bit. It’s also a genuinely reliable option for handling video data and navigating the space.
Which is exactly why the IoT SIM card can hold its own as the reference solution for telepresence. When Awabot turned to Transatel, a handful of things made the difference, network speed and a flexible billing model among the main draws.
Thanks to a multi-operator, multi-country SIM card, robots running the same SIM can be deployed anywhere in France without any extra complexity, and with a reliable network guaranteed. With multi-network access, the IoT SIM always latches onto whichever network is performing best, switching automatically and staying agnostic between operators.
This multi-operator function is what keeps network disruption at bay, keeping latency low and interactions running in real time for the user. And with usage-based billing, Awabot can manage costs with ease, paying only when data is actually transferred, and the SIM is active.
All told, Transatel gives Awabot seamless, dependable global coverage, billing that suits how they operate, straightforward deployment, and centralised management across the fleet.
Keeping costs under control, wherever the fleet goes
Once fleets are up and running across different regions and countries, keeping consumption under control becomes a real challenge for integrators. It’s hard enough figuring out what you’ll actually need over a given period, so picking a fixed plan often ends up a poor fit for real usage, and the costs can spiral as a result.
Awabot got around this by going usage-based: every SIM is billed only for the data it actually uses, with no volume commitment attached. That means usage can be pooled across all the destinations involved, rather than managing each country separately, which would otherwise eat up time and money.
It also gives integrators a genuine edge, commercially and in how they market themselves, letting them offer customers real simplicity, with no headaches over managing consumption.
And with Transatel’s centralised connectivity management platform, Awabot can track robot consumption and set caps, keeping a lid on cost spikes in regions where data can be pricier, all managed remotely. From that same platform, Awabot can also lock down access, so only properly equipped SIM cards can ever connect to the robots.
Tomorrow’s communication starts with connectivity
With Transatel’s global IoT connectivity solution, Awabot isn’t just solving for today, it’s building towards a high-performing future for communication itself.
By deploying and scaling on multi-network IoT connectivity, the enterprise is future-proofing collaboration for every user, across the world.
What does Awabot’s case show us?
Awabot’s case is a good illustration of how IoT has evolved, and the key role it now plays for telepresence providers looking to make their service credible, smart, and high-performing.
To get there, integrators tend to base their choices on a few key criteria:
- Reliable, simple, global coverage
- A single, straightforward platform
- Flexible, pooled billing suited to actual usage
- A partner who’s responsive and on hand when technical issues crop up
These are exactly the requirements Transatel meets, with a complete solution built for operators and integrators of telepresence robots the world over.
Deploying connected telepresence robots and looking for a multi-network connectivity solution built for global rollout? Get in touch with our team to future-proof your project.
