From factory to fleet: How mocci connects every e-bike with Transatel’s IoT connectivity platform

Professional mobility is changing fast, and companies want solutions that are reliable, sustainable and cost-effective. mocci answers that need. It designs connected electric bikes for the B2B market, built to handle intensive commercial use. For mocci, IoT connectivity is more than a technical add-on. It is what delivers the performance, reliability and scalability its customers expect.

mocci builds electric bikes for professional fleet operators and commercial mobility applications. Its mission is to boost its B2B customers’ performance by cutting maintenance operations and keeping vehicles on the road for as long as possible.

mocci’s customers fall into five main use cases

• Last-mile delivery: parcel and postal services
• Food and quick commerce: restaurant and grocery delivery
• Facility and technical services: inspection and maintenance teams on the move
• Health and care: mobile healthcare and care professionals
• Campus and corporate fleets: organisations replacing cars and vans with sustainable electric vehicles

Each of these applications has the same core need: a mobility solution that is reliable, available and easy to manage.

Connectivity as the foundation of digital services

Connectivity sits at the centre of mocci’s value proposition. Every bike is connected and sends telemetry data that matters to both mocci and its customers. With Transatel’s IoT connectivity, mocci can monitor vehicles remotely, collect operational data, support maintenance operations and keep improving its services.

This visibility helps mocci and its customers track fleet performance and keep vehicles running in demanding environments. Connectivity comes built into the service, which positions mocci as a reliable partner committed to performance.

Choosing the right IoT connectivity partner

Simplicity and flexibility topped mocci’s list when it chose a connectivity provider. The team assessed several IoT connectivity providers. It wanted a solution that could adapt as usage patterns changed while keeping pricing transparent.

“The ability to combine different pricing models was a real advantage, especially in the beginning when we were still learning about our data consumption,” said Kevin Featherstone, Product Manager at mocci.

mocci also took confidence from Transatel’s track record with leading international companies and its connectivity coverage across more than 200 countries & territories worldwide.

“Global coverage was essential. We wanted a solution that would work everywhere, whether for testing with suppliers or for future expansion.” further added Kevin.

Transatel gives mocci a connectivity partner that supports its current operations and its long-term international growth ambitions.

Connectivity designed to support growth

Transatel’s centralised IoT management platform is another key part of the solution. From a single interface, mocci can activate IoT SIM cards, monitor connectivity, troubleshoot issues and manage billing, wherever its vehicles are. This makes day-to-day operations simpler and gives the team the visibility it needs to manage growing fleets efficiently.

“When we use the platform for SIM activation, troubleshooting, and billing, it has proven useful.“

Connectivity also matters before a bike ever reaches the field. At End-of-Line (EOL), mocci uses Transatel’s Test Mode to validate telematics systems and check that every connected component works properly. Connectivity costs stay under control until the vehicle is delivered.

As mocci scales internationally, it uses Transatel’s APIs to automate operations and build connectivity management into its own systems. Together with Transatel’s global multi-operator connectivity, these capabilities let mocci deploy and scale connected vehicles worldwide with a consistent operational model.

With Transatel connecting its fleets, mocci turns its electric bikes into intelligent, connected assets that create value well beyond transportation.

What the mocci story shows

mocci belongs to a new generation of mobility companies that build IoT connectivity directly into their products and business models. For them, connectivity is a strategic driver of operational performance and customer value, not just an extra feature.

As these companies grow, they need a connectivity partner that delivers:

• Reliable global connectivity
• Simple deployment and fleet management
• Flexible pricing aligned with actual usage
• Scalability to support future growth

Transatel combines global coverage, flexible commercial models and easy-to-use management tools. This lets companies like mocci focus on their core business while scaling with confidence.

Are you deploying connected mobility solutions? Looking for an IoT SIM solution that supports both local and international deployments?

Contact our team of global connectivity experts to discuss your IoT project.